Customer Testimonials
They were very communicative and helped me with my issue in an efficient way. I have no complaints with the service.
The entire buying experience was easy and pleasant. Sales Specialist Daniel Cristea was friendly and extremely knowledgeable. He was very patient in explaining the various controls on our new Grecale Modena. Matthew in finance was equally friendly, patient and knowledgeable. The dealership itself was very impressive.
Daniel services was excellent. And took care of the issue I was having with my new purchase
Purchased a 2026 Grecale Modena. Could not be more satisfied. Sales Specialist Daniel Cristea made the whole process a pleasure. He was extremely knowledgeable and helpful, explaining all the various controls. Matthew in finance was also very friendly and patient. The dealership is a beautiful facility.
I met with Max, and I’ve always had issues with car dealerships because as a salesmen myself I feel that they are trying to get over on you. Max over achieved and made my life so much easier and a great deal to boot! I’ll be returning for another with my wife!
Max was fantastic to work with, super helpful and knowledgeable and gave me some really great insight never making anything feel pressured.
Max was great, he helped me out with the process. The process was smooth & easy!
I continue to have an outstanding experience every time I bring my Alfa Romeo in for service. Claudio consistently goes above and beyond to make the entire process easy and stress-free. He is always friendly, professional, and genuinely cares about his customers. His communication is exceptional—he keeps me updated throughout the process, follows up when he says he will, and always makes sure I’m in and out as quickly as possible without sacrificing quality.
I especially want to thank Claudio for taking the extra time and effort to work with the warranty manager to obtain approval for my ... Read More Google - Jun 27, 2026
I continue to have an outstanding experience every time I bring my Alfa Romeo in for service. Claudio consistently goes above and beyond to make the entire process easy and stress-free. He is always friendly, professional, and genuinely cares about his customers. His communication is exceptional—he keeps me updated throughout the process, follows up when he says he will, and always makes sure I’m in and out as quickly as possible without sacrificing quality.
I especially want to thank Claudio for taking the extra time and effort to work with the warranty manager to obtain approval for my ... Read More DealerRater - Jun 27, 2026
I originally came in because the engine light was on in my 2018 Q4. While my car was being repaired, I asked if I could look at a newer model. That’s when I met Daniel.
He kept everything straightforward and helped me think through my options, not just financially but logically as well. I had my heart set on a few must-haves, like a moonroof and red seats. At first, I was leaning toward the black one with red seats, but then he introduced me to the blue one—my “Blue Stallion.” From that moment, it was a no-brainer. The ... Read More Google - Jun 26, 2026
Chris , service advisor , displays a wealth of experience and is very professional. Every dealership should have a Chris in their service department.
Had a great experience at Arrigo Afa Romeo in West Palm Beach. Salesperson Max was terrific. Was able to answer all my questions and was extremely knowledgeable and courteous. Would definitely recommend this dealership and Max.
The service Guy Chris F. Was very helpful. Great communication. Made me feel genuinely appreciated turning standard transactions into positive experiences that build long-term loyalty.
They were able to do my out of state purchase with no issues. The only thing I would improve upon was communication at times. It did take a little bit to get a response back but they always did respond. If I need a new car I would definitely consider them for my purchase.
If you are looking for a place to purchase a car this is the place. The friendliness of this staff is outstanding.especially Josh Seith and Brandon Kolano. This 2 gentleman are the best of the best thank you for making this purchase the best experience we ever had. And no one would work harder than Holden Braxton to get you the best interest rate and some. Really great people all around.
I purchased my BMW M850 Gran Coupe from Maxwell Hartzman. Before coming into the dealership she called me & I explained what I wanted was a BMW Alpina, Maxwell told me I should drive the BMW M850 because it was more customized and sporty! Well, he was correct because i told him i also wanted to test drive a Jaguar and when i got to the stop sign I told him that I didn’t even want to drive the jaguar because compared to the BMW M850 it it didn’t even rate on my scale! Process was quick and ... Read More DealerRater - Jun 19, 2026
They were able to figure out the issue in a timely manner They were friendly
Dear Chris,
Upon refueling my Fiat last evening, the engine warning light turned off. This indicates the issue was likely attributable to a loose gas cap rather than any mechanical defect.
In light of this, the parts that were ordered by you are unnecessary and will not be installed. Accordingly, please process a refund for the charges associated with your guaranteed service. I am, however, prepared to remit the $300 service fee for the inspection, reflecting the multiple hours I spent at your dealership waiting for your expert evaluation.
For your reference, I provided a diagnostic report from another service provider—... Read More DealerRater - Jun 18, 2026
The work was done properly and timely but I was also told my car would be washed and vacuum and that was not done.
When choosing my car the amazing service I get from Claudio always influences what I buy. It is so importation trust your dealer and service advisor!!
Claudio was empathetic, understanding and knowledgeable. He was able to confirm suspicion of what was wrong with my car assuring me they could fix the problem and got me in ASAP! I have a 2019 Giulia that I had rotors and pads replaced at another location, leaving the breaks spongy, dangerous to drive and with a bunch of error codes on dash. Service department was able to fix the issues and clear all codes as Claudio had assured. Couldn’t be happier! Truly, Thank you!
2 1/2 hours for an oil change when you aren’t even busy is ridiculous
I purchased a used bmw at Arrigo Alfa Romeo and was pleasantly suprised. Daniel my sales associate never pressured me into anything. I told them what i was looking to do and he and the finance manager did the best they could to get me where i needed to be. I would look to buy my next car from them.
Claudio tries to help me and he does attempt to get the prices down. The work gets done and I always get a free ride back to the dealership to get my car. My main issue stem with the prices. I have some work done on my Fiat at Arrigo but anything I can get done at more reasonable price I get done at other service centers. For example, over $500 for a new battery is way to much. It is hundreds less at other places. And the brake quote from Arrigo was way over what Firestone charges for the same ... Read More DealerRater - Jun 6, 2026
It was a great process. Everyone was very nice and very responsive. It was a pleasurable experience.
It was a great process. Everyone was very nice and very responsive. It was a pleasurable experience.
They were great and gave us a great deal They were awesome and we will recommend
Everyone was extremely nice and competent. The process was great. Kudos on a job well done.
Very good experiences whenever i come in for service. Everyone is super nice, helpful, & my car is always done pretty quick.
Had a great experience working with Brandon! He was super friendly, easy to talk to, and made the whole process simple and stress-free. He answered all my questions and helped me find exactly what I was looking for without any pressure. Really appreciate all his help and would definitely recommend asking for Brandon if you’re looking for a new car!
⭐⭐⭐⭐⭐ Steven Roberts at the Alfa Romeo Maserati dealership in West Palm Beach was fantastic to work with. He was professional, knowledgeable, and made the entire car-buying experience easy and stress-free. I truly appreciated his honesty and excellent customer service. Highly recommend asking for Steven if you're in the market for a vehicle!
My first time there was a great experience My advisor Kendall was very helpful and nice throughout the process!
Great shop... great customer service work.. My advisor is always on point and always follow up on the car to let me know any updates!!!
Great service! Kendall Foreman is always super attentive and professional. Thank you so much, I highly recommend the service center!
I appreciate their expertise I trust them with the care of my Fiat and prefer to use them instead of other local shops
Just the oil change, i dropped off the car Monday and promised to be done Tuesday afternoon, No update at all, it wasn't done till Friday afternoon because insist to pick it at 4pm
I want thank you the Alfa team for the excellent service provided while fixing my car. I truly appreciate the professionalism, communication, and effort that went into getting everything taken care of. The process was smooth, and I’m very satisfied with the service I received. Thank you again for your help and dedication.
Missing engine cover on my vehicle. Only ever took my car to this dealer. They wanted to charge me 800 to replace. They are the ones who’s lost it.
To Whom It May Concern,
I am writing to express my extreme dissatisfaction with my recent vehicle purchase at your dealership. I drove past several Maserati dealerships in Miami to visit your Arrigo West Palm Beach location, and I now feel it was the worst decision I have made in my 51 years.
My experience with the sales representative, Max, was highly unprofessional. He was unknowledgeable regarding the Maserati Grecale, and I felt brushed off every time I asked a question. Furthermore, I have never seen a luxury vehicle delivered in such poor condition. The car was not detailed, nor did ... Read More DealerRater - May 21, 2026
Claudio was very patient and helpful, the process was easier than I thought it would be.
Good communication. Thorough inspection and analysis Claudio was clear about what needed to be done and how long it would take. Car was received in excellent condition. Very happy.
Great service, Claudio and his manager attentive to customer service needs. The whole service department .Thank you!
We recently bought our daughter a car from this dealership. Malcolm was so easy to work with. Professional and transparent. He and his team made the process seamless! Would definitely work with them again.
Worked with Daniel Matthew through the purchase of a vehicle recently. They were both quick to communicate and honest. Would work with him again!
All aspects of the service experience were professional, well organized, and Claudio was super efficient and effective. He gets 6 Stars!
Daniel did a tremendous jog but all new buyers beware as the manager is very familiar with yo-yo auto sales tactics. They will tell you one price, let you sign the papers and the next day call you to sign a new contract at a higher interest rate and price. In his own words, you don't own the car (after signing the contract the first day) , you must sign the new one or I'll take the car from you
A promised two hour replacement of four tires took four hours. Not sure why that was the case
Chris was the best service advisor I've ever had. He was diligent, cordial, and maintained great communication at all times. You are lucky to have him in your team, and just for him, I'll keep coming to your dealer; it's worth the drive from Miami. I hope he gets recognized.
Claudio was very helpful during a stressful situation. The service on my vehicle was done quickly and well.
Daniel was fantastic! Best car buying experience I have ever had. I will definitely do business with him in the future. Honest, explained everything in detail, answered all my questions with the utmost professionalism. He even took me on the best test drive ever. A+ Daniel!
The best dealership in Florida with the best deals! Thanks to Daniel and his team, I was able to buy the car of my dreams! From start to finish, the experience was smooth, professional, and honestly hard to believe! They offer the best prices and only high-quality cars, setting a completely different standard. Daniel was exceptional—a true gentleman throughout the process, always patient and respectful, making everything feel easy and comfortable. The finance director, general manager, and the entire team work together seamlessly to ensure every customer leaves satisfied. Incredible deals, top-tier service—I highly recommend this dealership!
Great Service, speedy response hopefully the service need get completed with no additional issues.
I had a great car buying experience at this dealership. My salesman was wonderful and so were the rest of the team. I didn’t feel any pressure or a lot of back and forth with the price. I felt they treated me fairly, and I got the car I really wanted. Thank you Brandon.
I recently visited the Alfa Romeo service department for a serpentine belt replacement, and the experience was excellent. The work was completed quickly and with great care. A standout feature of the service was receiving a video of the work being performed. It was well-explained and provided great peace of mind regarding the health of my vehicle. My service representative, Claudio, was a pleasure to work with. He is incredibly friendly, easy-going, and clearly possesses deep knowledge of these Alfas. He made the entire process smooth and professional. I highly recommend this team for their transparency and expertise!
Absolutely amazing experience! This dealership truly offers the best deals, best prices, and only high-quality cars. It’s honestly hard to believe a place like this exists—they set a completely different standard.
The level of professionalism is outstanding. Daniel was exceptional—he handled the sale like a true gentleman, never pushy, just helpful and respectful. The finance director and general manager, along with the entire team, work together seamlessly to make sure every customer is satisfied.
The deals are incredible, and the service is top-tier. I couldn’t be happier and highly recommend this dealership to anyone looking for ... Read More DealerRater - Apr 26, 2026
The day I purchased my car everything was good. The salesman and the manager made sure that I left that day driving the car that I wanted. But since then the communication has been the worse. I received a letter from the extended warranty company. I reached out to them, and they have not been contacted by the dealership to start my bumper-to-bumper extended warranty. I reached out to the dealership three days ago and have not received a phone call back. Today is April 24, 2026 Friday. I will try reaching out again to see if I can get someone to ... Read More DealerRater - Apr 24, 2026
They gave me 110% value for my trade. They gave me a small discount on the vehicle I purchased they were professional and courteous ever step of the way they pre-prepared all the paperwork so I was in and out in less than an hour. I will definitely do business here again best car buying experience ever A+.
The dealership is good. Good location. Clean environment. Personel Everone was friendly and professional. Exceptional service!
easy to work with. Claudio Perez had everything ready to go for a quick and reliable service
Chris in the service department was a pleasure to work with. He’s kept me informed of the progress being made.
Claudio and his Manager are a great team. They work on making the customer happy.
I appreciate the courteous treatment I received. The vehicle was dropped off efficiently, and the recall service was completed on time. I only wish there was an Arrigo location closer to my home.
I bought a used Mercedes for $55,000. They told me they only had one key—fair enough. It was 9:00 PM when they handed me a remote fob, but it didn't have the actual key blade inside. When I asked about the key, they claimed it was at the service department—which, given the late hour, was already closed—and promised they would contact me the following day. The next day, however, I had to be the one to contact *them*; that’s when they admitted they had made a mistake and that they didn't actually have the key at ... Read More DealerRater - Apr 11, 2026
Thank you Claudio and crew. I very much appreciate the work over the past few visits.
Malcolm was a great helping to get me in my brand new Maserati highly recommended Salesman and to remind him I’m coming back from my keychain🥳🥳🥳🥳🙏🏾
Excellent customer service from the time I arrived until I drove away in the car I loved.
Friendly and professional service. I would recommend this dealership to anyone. One of the best.
Conscientious people who aim to please. Kendall as service advisor is really solid and helpful. Offering Uber service was a game changer for me on this recent visit vs waiting there.
Excellent buying experience. Salesperson Max was a pleasure to work with as well as the manager of finance. We have now purchased 3 cars from this dealership and recommend them highly. Thanks to everyone and wish you all the best in the future, respectfully, James E. Cass
excellent sales experience with Brandon K. Knowledgeable, takes his time and doesn’t rush the sale. Would recommend him to friends and family.
Brandon helped me out, super helpful and knowledgeable dude. Would recommend him to anybody because of the way he treats his work and customers.
Max was extremely helpful and informative my knows his cars!!
Had an absolute great experience at this dealership, max was very knowledgeable and helpful, would definitely recommend anyone to see him for all of your vehicle needs
Great service all around! Max was super helpful, professional, and made the whole process easy. I really appreciate how smooth everything went.
I received excellent customer service. I was provided transportation to the dealership. When I arrived, the car was clean and ready to test drive. The credit application was very simple and easy to understand and fill out. The staff was very respectful of my time. I drove off the lot with a new plate and had everything explained to me clearly. Best car buying experience with financing ever!
We bought 2 vehicles yesterday and everyone was wonderful. Matt in finance and the general manager Josh were all GREAT. Now I want to see if they follow through on what they told me they would get for me. We will see.
The service team at Arrigo Alfa Romeo is always very helpful and professional. They also make you aware of what repairs may be coming up . I have 2019 Stelvio which I love and they are keeping it running at its best
From making the appointment to drop off, loan vehicle and my car being ready on time everything was very smooth and as promised
Have been coming here for service since I bought the Giulia. 120,000 miles later I can honestly say Claudio is great and the service exceptional.
I had a wonderful experience at this dealership. I was helped by Daniel Cristea! The process was smooth and easy, and Daniel helped with every step! I definitely will recommend to everyone
I had leased a car with a bad tire and they fixed it for me right away
I had a very pleasant experience recently purchasing a car from Arrigo Alfa Romeo in West Palm Beach.
Great as usual Claudio is a great service advisor I always feel my business is valued
Great as usual Claudio is a great service advisor I always feel my business is valued
Great service and communication with Claudio. It's the third time I've serviced my car at this dealership and they've been consistently good!
I traded in and bought a new car today at Arrigo Alfa Romeo in West Palm Beach. I had an incredibly smooth and comfortable experience with Daniel Cristea as my sales specialist. Daniel was very knowledgeable and very pleasant. At no time did I feel pressured and I walked away happy, trading in my car and buying a new one, feeling I got a very fair trade all around. I highly recommend Daniel Cristea and Arrigo Alfa Romeo in West Palm Beach.
Daniel Cristea was our sales specialist and he was helpful and patient throughout our car buying process. Thanks Daniel
Friendly employees, very helpful, beautiful cars, great location, good rates, options for financing, clean place
I have been using this location exclusively for my Alfa Romeo service 2017 and recommend them. The cost of servicing an Alfa is not always keep since it is an Italian brand, but they do a great job and do their best to get it done quicky, and correctly the first time.
Excellent Carlos took the time to explain my car repair needs and answered all my questions.
First off, let's give a big thanks to Brandon and Matthew. They helped to coordinate a ride from Port St.Lucie to get me there. The credit app was simple and easy to use. I was approved before I arrived. When I arrived we immediately took a test drive and I fell in love with the suv immediately. All in all, best car buying experience next to walking in with financing. Thanks, guys☺️
when I delivered the car, I was not told about a 3% surcharge for using credit cards. When my wife went to pay for the car. They told her that she’d have to pay 3%
She offered to use a check and was told they don’t take checks what she was not told is that she could’ve used a debit card which we easily could’ve given. Since I was failed in giving any notice of this and in fact, when ask questions it’s not given truthful information I feel like I have had fraud committed against me. ... Read More DealerRater - Mar 14, 2026
Was a very efficient experience. My only criticism is that my vehicle was not vacuumed as promised. Probably fell through the cracks. All else was great. Excellent shuttle service.
I’ve been bringing my Alfa Romeo to Claudio Perez for years, and he is the only reason I won’t go anywhere else. Whether it’s a quick maintenance check or a major service, Claudio treats you like family. He is honest, transparent about pricing, and always goes the extra mile to make sure the work is done right the first time. Truly an asset to the Arrigo team! 10/10, I HIGHLY recommend Claudio1
Daniel was great. Very knowledgeable and made the Buying experience easy!
Just truly a nice experience buying a new (used) car there. Max was wonderful, just letting us know what we needed to know, answering the questions we had, and truly gave us a no pressure sales experience. And the funny guy, I keep forgetting his name, that helped us with the finance part made it enjoyable and fun! The expresso and the cookies were of course also very much appreciated. Just a great car buying experience.
Greetings Alfa Romeo family❤️ I just want to say I absolutely LOVE my 🚗 vehicle. I’m going on 4 years 🥳. The service has nothing been GREAT! Whenever there’s a recall or some repair service that needs attention I call Claudio. He’s always available to help and works around my hectic work schedule. Thank you Alfa Romero Family 🥳 Your forever customer Yanique M.